50+ Questions Answered — Updated Regularly

Game 789 FAQ – Pakistan Online Betting Questions Answered

Everything you need to know about your Game 789 account — from registering and depositing in PKR to cricket betting odds, withdrawal times, bonuses and responsible gaming. Browse by category or search for your question below. If you still can't find an answer, our 24/7 support team is one message away.

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About This FAQ Page

This FAQ page is the first place to check when you have a question about Game 789 — Pakistan's leading online gaming and betting platform. Whether you are a brand-new player trying to figure out how to register and make your first deposit via Easypaisa or JazzCash, or an experienced player who wants clarity on withdrawal timelines, bonus wagering requirements or in-play cricket betting markets, you will find a direct answer here.

We have organised these Game 789 FAQs into eight categories so you can jump straight to the topic you need: Account & Registration, Deposits, Withdrawals, Cricket Betting, Other Games, Bonuses & Promotions, Security & Responsible Gaming, and Technical Support. Each answer is written in plain, practical English — the kind that actually helps you solve the problem rather than pointing you in circles.

If your question is not covered below, do not hesitate to contact the Game 789 support team. Live Chat inside your account gives you a response in under 3 minutes on average, and email at support@game789.im is monitored around the clock. We keep this FAQ updated based on the real questions that Pakistani players send us — so if you find something missing, tell us and we will add it.

Quick tip: Use the search bar or category filter below to find your answer instantly. On mobile, tap a category pill to filter questions down to just that topic.


All 50 Account 8 Deposits 7 Withdrawals 6 Cricket Betting 7 Other Games 6 Bonuses 7 Security & RG 5 Technical 4
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Account & Registration

Yes — registering on Game 789 is 100% free. There are no signup fees, no subscription charges and no hidden costs. You only spend money when you choose to make a deposit. The minimum first deposit is just Rs 100. Head to the registration page to create your account in under 2 minutes.

You must be at least 18 years of age to register and use Game 789. We verify age at registration and may request CNIC-based identity verification at any time. Accounts found to belong to players under 18 are immediately closed. This policy is strictly enforced — no exceptions.

No. Each player is permitted a single Game 789 account — one per person, per mobile number, per device and per payment method. Creating duplicate accounts is a violation of our Terms and Conditions and may result in permanent closure of all related accounts and forfeiture of balances. If you previously had an account, contact support before registering again.

Identity verification (KYC) is a standard security and compliance requirement on all responsible online platforms. Game 789 may request a photo of your CNIC to confirm your identity, particularly before processing larger withdrawals. Verification is done through secure channels and your CNIC data is never shared with third parties. You can complete verification from within your account settings at any time.

To close your account, go to Account Settings → Responsible Gaming → Self-Exclusion, or contact us at support@game789.im. Your remaining PKR balance is returned to your registered payment method within 5 business days. If you want a temporary break instead of permanent closure, a cooling-off period (24 hours to 6 weeks) is available from the same menu.

Mobile number changes require identity verification for security reasons. Contact support@game789.im with your old number, new number and a brief explanation. We update registered numbers within 24 hours after confirming your identity. Email addresses can be updated directly from Account Settings → Personal Details after verifying with an OTP.

Yes. You can be logged in on multiple devices simultaneously. Your PKR balance, active bets and account history sync in real time across all devices. If a login attempt comes from an unrecognised device or unusual location, you will receive a security alert OTP on your registered mobile number.

Account restrictions can occur due to pending identity verification, unusual activity flags, self-exclusion requests or Terms and Conditions violations. Contact support@game789.im with your account username and mobile number. Our team will explain the specific reason and the steps to resolve it. Most verification-related restrictions are resolved within 24 hours.

Deposits

The minimum deposit on Game 789 is Rs 100. There is no maximum deposit limit set by the platform for standard accounts, though individual payment methods may have their own transaction limits — for example, Easypaisa wallet-to-wallet transfers have a per-transaction limit set by the mobile banking provider.

Go to Deposit and Withdrawal in your Game 789 account, select Easypaisa, enter the amount and confirm. You will receive a payment prompt on your Easypaisa app or be redirected to complete the payment. Once confirmed, your PKR balance is credited in seconds. You can use the Easypaisa app, USSD (*786#) or the Easypaisa merchant payment flow depending on your device.

Select JazzCash from the deposit options in your Game 789 account, enter the amount and confirm. You will be redirected to complete the JazzCash payment — either through the JazzCash app or via a MPIN-secured payment page. Deposits via JazzCash are credited to your Game 789 balance instantly after the transaction is confirmed by JazzCash.

IBFT (Interbank Fund Transfer) deposits typically credit to your Game 789 account within 15–30 minutes during standard banking hours. Outside banking hours or during weekends, it may take up to 2 hours. If your IBFT deposit has not credited after 2 hours, contact support@game789.im with your payment receipt and we will process it manually within 30 minutes.

First, check that the payment was successfully completed on your Easypaisa, JazzCash or bank app — look for a confirmation message or transaction reference number. If the payment was confirmed at the provider's end but not credited to Game 789, contact support@game789.im with your transaction reference number, payment method, amount and the time of transaction. We resolve all such cases within 1 hour.

Yes. Game 789 supports deposits from NayaPay and SadaPay in addition to Easypaisa, JazzCash, IBFT and Visa/Mastercard. NayaPay and SadaPay transactions typically credit within 1–3 minutes. Select your preferred method from the Deposit and Withdrawal page and follow the on-screen instructions.

Yes, and we encourage it. Go to Account Settings → Responsible Gaming → Deposit Limits. Set a daily, weekly or monthly cap. The limit takes effect immediately and cannot be increased for 24 hours — a built-in safeguard against impulsive increases. Decreasing your limit is instant. More information is available on the Responsible Gaming page.

Withdrawals

Easypaisa and JazzCash withdrawals are processed in under 5 minutes, 24 hours a day, 7 days a week. NayaPay and SadaPay withdrawals process within 5–10 minutes. IBFT bank transfers are typically completed within 30 minutes but may take up to 2 hours outside standard banking hours. Visa/Mastercard withdrawals take 1–3 business days depending on the issuing bank.

The minimum withdrawal amount on Game 789 is Rs 200. There is no maximum withdrawal limit set by the platform for standard verified accounts. For very large withdrawals (above Rs 500,000), Game 789 may process the amount in multiple transactions across 1–2 business days to comply with payment gateway limits.

Withdrawal rejections are most commonly caused by: pending identity verification, bonus wagering requirements not yet met, a mismatch between your registered name and the payment account name, or a temporary hold on the account. Check your email for a rejection notification from Game 789 — it will specify the reason. If you cannot find it, contact support@game789.im and we will explain and resolve it within 2 hours.

Game 789 does not charge any withdrawal fees on our end. Your PKR balance is sent to you in full. Some payment providers (particularly Visa/Mastercard issuing banks) may apply their own receiving fees, but these are set by your bank, not by Game 789. Easypaisa, JazzCash, NayaPay and SadaPay withdrawals from Game 789 are fee-free.

Withdrawal requests that have not yet been processed can be cancelled from the Withdrawal History section in your account — look for a "Cancel" option next to the pending transaction. Once a withdrawal has been approved and sent, it cannot be reversed. For Easypaisa and JazzCash withdrawals this typically happens within 5 minutes, so act quickly if you need to cancel.

Game 789's withdrawal policy requires that withdrawals are sent to the same payment method used for your most recent deposit, or to a verified account registered in your own name. This is an anti-money laundering safeguard. If you need to withdraw to a different method (e.g. you have switched from JazzCash to NayaPay), contact support@game789.im to add and verify the new method before requesting the withdrawal.
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Cricket Betting

Game 789 offers pre-match and live in-play cricket betting on Pakistan international matches, PSL fixtures, T20 World Cup, ICC events and major bilateral series. Markets include: match winner, toss winner, top batsman, top bowler, over/under total runs, innings runs, individual over runs, method of dismissal, next wicket, player runs milestones and many more. PSL markets are the most popular among our Pakistani players and are available for every fixture.

Game 789 offers a live match tracker for in-play cricket betting with real-time ball-by-ball data, scorecard and over-by-over statistics. For streaming rights on specific matches, check the Sports section of the Game 789 app or web platform when you are logged in — available streams are indicated on the fixture listing with a live TV icon.

Match-winner and most pre-match cricket markets are settled within 5–15 minutes of the match ending. In-play markets are settled immediately after the relevant event concludes — for example, an over runs bet is settled as soon as that over is complete. Winnings are added to your PKR balance automatically and immediately after settlement. For PSL and Pakistan international matches, settlement is typically faster due to dedicated monitoring by our trading team.

If a match is officially abandoned before a result can be determined, all match-winner bets are voided and stakes are returned to your PKR balance in full — usually within 30 minutes of the official abandonment. DLS-adjusted results are treated as official results for match-winner bets. In-play bets settled before the suspension are honoured. Full details are in our Terms and Conditions.

Yes. Cash-out is available on selected cricket markets — look for the cash-out icon on your open bets in the My Bets section. When available, cash-out lets you take a guaranteed return before the market settles, locking in a portion of your winnings or minimising a potential loss. Cash-out availability depends on market liquidity and may not be available during fast-moving in-play moments.

Yes. Game 789 supports accumulator bets on cricket — combine two or more match-winner selections across different matches or tournaments into a single bet slip. The odds multiply across all selections, meaning higher potential returns. The minimum accumulator is 2 selections; there is no hard maximum though very high-selection accumulators may be subject to a maximum payout cap. All selections must win for the accumulator to pay out.

The minimum stake for cricket betting on Game 789 is Rs 50 per bet. This applies to both pre-match and live in-play markets. Maximum stake limits vary by market type and event — high-liquidity PSL matches have higher maximum limits than smaller regional matches. Maximum limits are displayed on the bet slip for each selection.
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Other Games

Game 789's Ludo Games section offers real-money multiplayer tournaments where you pay a fixed entry fee in PKR to join a bracket. Players are matched with opponents of similar skill levels. Tournament prize pools are distributed among top finishers. New Ludo tournaments launch throughout the day — entry fees start from Rs 20 and prize pools start from Rs 100. Solo challenge modes (1v1 for a direct PKR pot) are also available.

In Crash Games, you place a PKR bet before each round starts. A multiplier begins at 1x and rises — your job is to cash out before it crashes. If you cash out at 3.5x on a Rs 1,000 bet, you receive Rs 3,500. If the multiplier crashes before you cash out, you lose your stake. You can set an auto cash-out at a target multiplier so you do not need to monitor every second. Rounds last between a few seconds and a few minutes.

Game 789's Card Games section includes Teen Patti (3-card poker), Andar Bahar, Baccarat and Rummy — all popular among Pakistani card game players. Games are available in both multiplayer-versus-player formats and against a computer dealer. Minimum bets start from Rs 10 for casual play and go up to Rs 50,000+ for high-stakes tables.

Game 789's Esports Betting section covers PUBG Mobile, Valorant, Free Fire, CS2, Dota 2 and Mobile Legends. For Pakistani players, PUBG Mobile and Free Fire markets are the most active — we cover Pakistan-based tournaments as well as major international events. Markets include match winner, map winner, first blood and total kills lines.

Virtual sports on Game 789 are computer-simulated sporting events — virtual cricket, football, horse racing and more — that run continuously 24 hours a day, 365 days a year with no dependence on real-world match schedules. Each event lasts 3–5 minutes and results are generated by a certified random number generator, giving you a realistic betting experience at any time of day or night.

Yes. All Game 789 casino-style games and virtual sports use certified Random Number Generator (RNG) technology to determine outcomes. Our RNG systems are independently audited and certified for fairness. Crash games use a provably fair cryptographic algorithm — you can verify the fairness of any round result using the round's hash and seed values displayed in the game history. Real-money cricket and esports betting odds are set by our trading team based on real-world data.

Bonuses & Promotions

New Game 789 players receive a 100% match on their first deposit, up to Rs 10,000 in bonus funds. Minimum qualifying deposit is Rs 100. The bonus is automatically credited to your account the moment your first deposit is confirmed — no code required. Bonus funds are subject to wagering requirements before withdrawal. Full terms are in the Terms and Conditions.

A wagering requirement means you must wager (bet with) your bonus funds a specified number of times before the bonus balance can be withdrawn as cash. For example, a 10x wagering requirement on a Rs 1,000 bonus means you need to place Rs 10,000 in total bets using that bonus before it converts to withdrawable cash. You can track your wagering progress in real time from the Bonuses section of your account.

Yes. Active Game 789 players receive regular reload bonuses, free bets on PSL matches and major cricket events, cashback offers on net losses during a specified period, and loyalty rewards based on activity level. Promotional offers are sent via SMS and appear in your account's Promotions section. Opt in to SMS marketing during registration or in your account settings to receive all promotional offers.

Find your unique referral link or code in Account Settings → Referral Programme. Share it with friends in Pakistan. When a friend registers using your code and makes a qualifying first deposit, both you and your friend receive a referral bonus. The exact bonus amount is displayed in the current Referral Programme terms in your account. There is no cap on the number of friends you can refer.

Bonuses that have naturally expired (time limit reached) or been forfeited due to a Terms and Conditions violation cannot typically be reinstated. However, if you believe your bonus was removed in error — for example, due to a technical issue — contact support@game789.im with your account details and a description of what happened. Our team will investigate and, if the removal was a platform error, reinstate the bonus within 24 hours.

During active cashback promotion periods, Game 789 refunds a percentage of your net losses over the promotion period as bonus credit. For example, a 10% weekly cashback on Rs 5,000 net losses would return Rs 500 in bonus funds. Cashback is calculated and credited to your account on a fixed schedule — usually Monday mornings for weekly cashback periods. Cashback funds carry a wagering requirement before withdrawal.

When a free bet is credited to your account, it appears in your Bonuses section. To use it, open the cricket betting section, select your market, add your selection to the bet slip and then select "Free Bet" from the stake options in the bet slip. Free bets must be used on qualifying markets within their validity period (usually 7 days). If a free bet wins, the stake amount is not returned — only the winnings. For example, a Rs 200 free bet winning at 3.0 returns Rs 400 (profit of Rs 200).
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Security & Responsible Gaming

Go to Account Settings → Security → Two-Factor Authentication. Toggle 2FA on and follow the setup steps — you will be asked to verify your registered mobile number via OTP. Once enabled, every login from an unrecognised device will require both your password and a one-time code sent to your mobile. We strongly recommend enabling 2FA on your Game 789 account.

Act immediately. If you can still access your account, change your password right away and enable 2FA. If you cannot access your account, email support@game789.im with subject line "URGENT: Unauthorised Account Access" — include your mobile number and username. Our security team treats these as the highest priority and responds within 1 hour. We can freeze the account immediately to prevent further unauthorised activity.

Game 789 provides a full suite of responsible gaming tools in your account settings: deposit limits, session time limits, reality check reminders, loss limits, cooling-off periods (24 hours to 6 weeks) and permanent self-exclusion. All tools are available without waiting — go to Account Settings → Responsible Gaming. If you need immediate help or guidance, contact support@game789.im at any time. Our team is trained to handle these conversations with care and no judgement. More details on our Responsible Gaming page.

Contact us immediately at support@game789.im with the mobile number or username associated with the suspected account. We will investigate the account and take immediate action — including closure — if the player is confirmed to be underage. Game 789 enforces strict 18+ age verification and takes underage access reports very seriously. We respond to all such reports within 24 hours.

Your personal data is stored securely using industry-standard encryption. Game 789 does not sell or share your personal data with third parties for marketing purposes. Your information is used solely for account management, security, payment processing and legal compliance purposes. You have the right to request a copy of your data or ask for deletion of your account and associated data by contacting support@game789.im. Full details are in our Privacy Policy.

Technical Support

Yes. The Game 789 mobile app is available for Android — download the APK directly from the Game 789 website after logging in (no Google Play Store required — standard Android APK sideload). The app delivers the full platform experience including live cricket betting, Ludo, card games, crash games and deposits/withdrawals all from your phone. The platform also works fully via the mobile browser (game789.im) without the app if you prefer.

First, check your internet connection — switch between mobile data and Wi-Fi to test. Clear your browser cache or app cache. If the issue persists, check if Game 789 has posted a maintenance notice via official channels. If no notice is posted and the problem continues for more than 10 minutes, contact support@game789.im with a description of the issue, your device type and browser/app version. During scheduled maintenance windows, the platform is typically back online within 30 minutes.

Bets may occasionally take 30–60 seconds to appear in your bet history during high-traffic periods. Refresh the My Bets page before assuming the bet was lost. If after 5 minutes the bet does not appear and your PKR balance was reduced (indicating the bet was placed), contact support@game789.im with the approximate time of the bet, the market and the amount. Our team can trace the transaction and confirm the bet status within 1 hour.

If you believe a bet was settled with an incorrect result or odds, email support@game789.im with the bet ID (found in your bet history), the market description, the result you believe is incorrect and any supporting evidence (screenshot of the official result). All settlement disputes are reviewed within 24 hours by our trading team. If an error is confirmed, the correction is applied and your balance is updated accordingly.
Still Need Help?
Live Chat

Open inside your Game 789 account. Average response under 3 minutes, 24 hours a day, 7 days a week.

Email Support

support@game789.im — monitored around the clock. Response within 2 hours for most queries.


Why Pakistani Players Trust Game 789

The platform behind all these FAQ answers — built for Pakistan, running 24/7.

Instant Easypaisa & JazzCash Payouts

Withdrawal requests to Easypaisa and JazzCash processed in under 5 minutes, 24/7. No holding periods, no manual review delays for standard verified accounts.

PSL & Pakistan Cricket Live Betting

Ball-by-ball in-play odds on every PSL match, Pakistan international fixtures, T20 World Cup and ICC events — all in PKR with markets that Pakistani bettors actually want.

Bank-Level Account Security

256-bit SSL encryption, OTP verification on all sensitive actions, 2FA support and active monitoring for suspicious login patterns — your PKR balance is protected.

Pakistan's Favourite Games

Ludo, Teen Patti, Andar Bahar, Aviator crash games, PUBG Mobile esports betting and virtual sports — a platform built around what Pakistani players enjoy, not what other markets prefer.

Responsible Gaming Built In

Deposit limits, loss limits, session timers, cooling-off periods and self-exclusion are standard features in every Game 789 account — not locked behind support requests.

Real 24/7 Human Support

Live Chat with real support agents available around the clock. Under 3 minutes average response time. Email at support@game789.im monitored every hour of every day.


Ready to Play? Register Free on Game 789

Found the answers you were looking for? Join over 1.2 million Pakistani players on Game 789. Create your free account in 2 minutes, deposit from Rs 100 via Easypaisa or JazzCash and claim your 100% welcome bonus up to Rs 10,000 on your first deposit. Live PSL betting, Ludo, esports and crash games are waiting.